FAQ - IoTStudioz

Do You Offer Worldwide Shipping for IoT Devices?

Yes, we provide worldwide shipping for our IoT products and development kits. Delivery availability may vary based on regional courier partners and import regulations.

What Payment Methods Do You Accept?

We accept major payment options including credit/debit cards, bank transfers, UPI, and online payment gateways. For bulk orders, invoice-based payments are also available.

Can I Return or Replace a Product?

Yes, products can be returned or replaced if they are damaged, defective, or not functioning as expected. Replacement policies vary depending on the product type and warranty terms.

Is There a Warranty on IoT Devices?

All IoTStudioz hardware devices come with a standard warranty covering manufacturing defects. Extended warranty and maintenance plans are available for enterprise orders.

Do You Provide Installation or Setup Assistance?

Yes, we offer full technical support for device setup, activation, cloud configuration, and dashboard onboarding. Remote installation assistance is available for all customers.

Can I Order Customized IoT Hardware?

Absolutely. You can request custom IoT devices, sensors, PCBs, or firmware tailored to your specific business use case. Our team will guide you through the customization process.

What Should I Do If My Shipment Arrives Damaged?

If your package is damaged, contact our support team immediately with photos of the product and packaging. We will arrange a replacement or resolution as quickly as possible.

Do You Offer Bulk or Enterprise Ordering Options?

Yes, we support bulk orders for businesses, startups, and enterprise clients. Volume-based pricing and special discounts are available upon request.