Shipping Policy

At IoTStudioz, we strive to ensure timely and secure delivery of our IoT devices and hardware products. This Shipping Policy outlines our shipping processes, timelines, and terms.

By placing an order on https://iotstudioz.com/, you agree to the terms stated below.

1. Shipping Locations

  • We currently ship across India
  • International shipping may be available upon request (subject to customs and logistics feasibility)

For international orders, customers may contact support@iotstudioz.com before placing an order.

2. Order Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next working day
  • Processing times may vary for customized or bulk orders

3. Shipping Methods & Partners

We ship products using reliable third-party logistics partners and courier services to ensure safe and timely delivery.

Shipping partners may vary based on:

  • Delivery location
  • Package size and weight
  • Product category

4. Estimated Delivery Time

Estimated delivery timelines (after dispatch):

  • Metro cities: 3–5 business days
  • Non-metro / remote locations: 5–10 business days

Delivery timelines are indicative and may vary due to:

  • Courier delays
  • Weather conditions
  • Government restrictions
  • Force majeure events

5. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout
  • Charges may vary based on product weight, dimensions, and delivery location
  • Certain bulk or high-value orders may have custom shipping costs

6. Order Tracking

  • Once your order is shipped, tracking details will be shared via:
    • Email
    • SMS (where applicable)

Customers can track shipments using the provided tracking link.

7. Delivery Conditions

  • Orders will be delivered to the shipping address provided at checkout
  • Ensure that address details are accurate and complete
  • IoTStudioz is not responsible for delays or losses due to incorrect address information

If delivery fails due to customer unavailability or incorrect address, re-delivery charges may apply.

8. Damaged or Missing Shipments

If you receive:

  • A damaged product
  • A tampered package
  • Missing items

Please:

  • Inform us within 48 hours of delivery
  • Share clear photos/videos of the package and product
  • Do not discard the packaging until the issue is resolved

Claims raised after 48 hours may not be accepted.

9. Partial Shipments

  • Orders containing multiple items may be shipped separately
  • Customers will be notified in case of partial shipments
  • No additional shipping charges will be applied for split deliveries

10. International Shipping (If Applicable)

For international orders:

  • Delivery timelines may vary by destination
  • Customers are responsible for customs duties, taxes, and clearance charges
  • IoTStudioz is not responsible for delays caused by customs authorities

11. Force Majeure

IoTStudioz shall not be held liable for shipping delays caused by events beyond reasonable control, including natural disasters, strikes, pandemics, or government actions.

12. Policy Updates

IoTStudioz reserves the right to update this Shipping Policy at any time without prior notice.
Changes will be effective immediately upon being published on the Website.

13. Contact Us

For shipping-related queries, contact:

📞 Phone: +91-97185 17228
📧 Email: support@iotstudioz.com